If your organization sends out over one million text messages per month and needs pure API delivery through a Tier 1 aggregator for the United States and Canada – Vibes Connect is the SMS aggregation partner for you.

For 15 years, Vibes has provided aggregation services that are second to none, with our industry leading Catapult mobile relationship management platform, backed by our passionate team of subject matter experts. Over the last year, we have been hard at work to create a much-needed connectivity offering for enterprise clients who manage their own platform. We call this offering, Vibes Connect.

The Common Short Code Administration (CSCA)

recognizes Vibes as one of only seven Tier 1 aggregators with secure, direct connections to all of the major carriers and over 50 regional carriers nationwide.

The problem

One of the biggest issues in the aggregation space is the lack of value-add services from vendors. More often than not, pure aggregators see themselves as an intersection, taking traffic from many clients and funneling them into individual carrier pipes. As a result, SMS connectivity has been tainted by poor service and a lack of true business partnership and development.

Our solution

Aggregation with Vibes Connect is different. Our full-service solution provides our clients with 24/7 live assistance with thorough updates and follow-up SLAs. We currently manage more short codes than any other company in the United States. Our average campaign approval time is six to eight weeks, versus the industry average of eight to 12.

Additionally, we provide best-in-class compliance and audit consulting services to make sure your programs adhere to industry best practices and regulations.

Common aggregator pain points
  • •  Self-service, automated support
  • •  Traditional Telco executive team, not brand or service-focused
  • •  Historically poor infrastructure
  • •  Visibly in decline

Vibes Connect offers
  • •  U.S. based, live operators available 24/7 – trained in both client and carrier connectivity.
        We don’t just create tickets, we fix problems
  • •  Tier 1 US connections to 50+ carriers
  • •  One-stop access to meet domestic and international delivery needs
  • •  Streamlined operations provide fastest time-to-market and resource efficiency
  • •  Platform designed for high volume clients with mission-critical traffic
  • •  Geo-redundant live data centers and disaster recovery solution for backup

If you’re looking for a full-service connectivity partner, we are ready to work with you.

John Glennon
Vice President, Vibes Connect
Office 415.799.7975
Mobile 617.800.9240
Email john.glennon@vibes.com

Vibes Connect takes the aggravation out of aggregation!

Related Resources

Press releases
Tier 1 Aggregator Vibes Launches New Division to Address Demand for SMS Short Code and Traffic Management

Introducing Vibes Connect: Removing Aggravation from Aggregation

Ready to connect with Vibes Connect?
John Glennon
Vice President, Vibes Connect
Office 415.799.7975
Mobile 617.800.9240
Email john.glennon@vibes.com

Client Testimonials

"We view Vibes as a true partner. Not only does Vibes provide us great speed and functionality, but they also provide us with a robust wealth of knowledge, as well as an ability to process our large volume of SMS messages in real time – all at a low price point. Vibes' expertise in the mobile marketing industry gives us the confidence that we've selected the right partner."
- Thom Jordan, president of Net2Phone Cable Telephony

"SMS is further enhancing LG's customer service, and Vibes made our transition onto their network easy. Their white glove service was apparent every step of the way, from their availability to assist with the integration process in the test environment through going live into production. Their provisioning team was knowledgeable about compliance requirements and helped get us up and running quickly."
- Suk Lee, Customer Service Planning Manager at LG Electronics Alabama