Vibes is the most trusted Tier 1 aggregator in North America.

Q: What is a Tier 1 SMS Aggregator?

A Tier 1 SMS aggregator provides direct, unmediated connection to mobile carriers, ensuring the absolute fastest path for text message delivery.

Our direct carrier connections and hands-on personal service pair the business messaging reach and reliability you expect with the trusted long-term relationship you deserve.

Vibes is leading the North American RCS revolution and is the easiest direct connect aggregator - for users, devs and agents.

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Developer Documentation

60

Billion

Messages routed in 2025

3

Weeks

Short Code Provisioning

100%

SMS Uptime Since 2016

24/7

US-Based Vibes Customer Service

94%+

Program Approval Rate with Carriers on First Submission

What is a Tier 1 SMS Aggregator?

A Tier 1 SMS aggregator provides a direct, unmediated connection between wireless carriers and any business or application trying to send a large volume of text messages. As opposed to messaging middlemen, Tier 1 SMS aggregators ensure messages take the absolute fastest path from businesses to the consumers they're communicating with.

The only independent direct connect aggregator.

All we do is mobile messaging. We don’t do voice or email. We’ve built our business on reliable, high-speed text message routing and aggregation for over two decades. When you partner with Vibes for SMS, MMS and RCS routing, you can be sure that your messages take the fastest path from you to consumers, without sending through your competitors.

High-speed text messaging on a smartphone

Trusted, longtime carrier connections you can count on.

Vibes is 1 of only 4 companies with direct SMS, MMS and RCS connections to every US carrier. Our longtime relationships with Verizon, AT&T, T-Mobile and 65 other regional carriers means we know everyone’s rules, and we bring the “one-stop-shop” experience to ensure that text campaigns run smoothly and correctly.

See Vibes' Carrier Pass-Through Fees

"The Vibes platform really allows Hibbett to have ownership. It's important for us to work with partners who have next-level technology - it creates special customer experiences that really help elevate our brand. Vibes definitely has that."

Sarah Sharp-Wangaard

VP, Marketing
Hibbett | City Gear

“We’ve seen continuous growth with Vibes at a very reasonable cost. The Vibes platform allows us to create new offers and campaigns at the drop of a hat, and easily reach a value-driven audience. We keep expanding our SMS and mobile wallet program with Vibes because of strong consumer engagement, impressive ROI and ability to be regionally relevant in a timely manner."

Michael Kricsfeld

Senior Marketing Manager,
KBP Brands

“We saw success immediately when we started working with Vibes. They provided us with a one-stop-shop experience to ensure our text campaigns run smoothly and effectively, and they’re experts in the field of SMS. It’s non-negotiable – we are sticking with Vibes."

Jennifer Bell

Chief Marketing Officer,
Lettuce Entertain You Restaurants

"We know that mobile provides the optimal channel for brands to personalize and tailor content to ultimately drive ROI. The delivery of unique offers and loyalty cards at scale in a secure way is due in large part to Vibes. Having Vibes in place allows us to move quickly."

Jason Scoggins

Director
Loyalty & CRM, Chipotle

"Our company has been with Vibes for the better part of a decade, and they are consistently one of the best aggregators we work with. In an industry as large as the one we work in, it's easy to feel like a just another account number - but, their unparalleled customer service and account support is what really sets Vibes apart."

Jose Manchola

Commercial Project
Manager, IDT

We’ve happily partnered with Vibes for well over a decade. We never have to worry about the platform, the pricing is fair, the service and proactive consultation are fantastic, and Vibes has consistently been a true partner and thought leader across SMS, MMS, Mobile Wallet, and now RCS.

Shaun Sinnott

Sr. Director, CRM / Martech,
Topgolf

"The Vibes platform gives Festival Foods the ability to be able to take a step back and look holistically at our strategy and make adjustments accordingly - from testing various times of day for message sends, to analytics that show us how our guests are interacting with different messages, as well as measuring what that impact looks like. Vibes continues to evolve their technology to empower us to do that."

Kelly Deininger

Digital & Ecommerce
Director, Festival Foods

"Vibes not only has the technology we need to engage our customers over mobile, but also the creativity and strong account team that goes along with it. They’re like our coaches or big brothers, looking over our shoulders and helping advise us how we can push the limit. That gives Ashley Stewart the ability to be very, very smart with our budget."

Lee Washington

Director of CRM & Loyalty,
Ashley Stewart

"Vibes is the engine of our mobile marketing strategy. Their experienced professionals are extremely thoughtful, caring, and intent on solving problems. Vibes is interested in our success, and that’s what has us even more invested in using it to grow our business.”

Zach Zagar

Email & SMS Marketing
Manager, Lids

Vibes Connect is one central hub for short codes, toll-free, RCS and 10DLC.

No matter how you choose to send it, we’re there to help. Vibes has the quickest turnaround times in the industry, so we ensure your mobile numbers are provisioned 3x faster, program briefs get approved 2x faster, and we increase throughput when your business requires it.

Vibes Connect - short code, toll-free, and 10DLC

Eliminate the hops.

Vibes delivers industry-leading throughput and the absolute shortest path from “sent” to “seen”. Because we’ve built our business on reliable, high-speed text message routing & aggregation for over two decades, Vibes ensures your text messages take the fastest path from you to consumers, with no extra hops to slow them down.

How enterprise brands work with tier 1 SMS aggregators

Vibes direct SMS connections - Verizon, AT&T, T-Mobile + 65 others

Launch your RCS campaigns faster – no migration required.

Vibes is the only independent Tier 1 aggregator in the US that is also a direct RCS provider. This means a seamless registration and approval process for launching an RCS business agent.
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Vibes’ one-of-a-kind RCS API also gives businesses the ability to launch their RCS campaigns without requiring the migration of any existing short code, 10DLC or toll-free numbers.

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If we’re doing our job, you won’t even notice us.

Vibes provides our partners with the peace of mind that their messages are delivered quickly, consistently, reliably and at a fair price across every single carrier, with geo-redundant data centers with active-active failover. We even proactively help partners get over compliance hurdles to help you seamlessly enable the good actors while policing the bad actors.

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A customer sending a message through Vibes direct SMS connections

A woman receiving a one-time password on her phone

Deliver texts for 20% less.

Our low-code APIs make it easy to setup and start sending texts. With 3 days to establish your direct SMS connections and the organization for procuring your mobile number, you'll be sending texts through Vibes' high-performance network in no time, at a price that's hard to beat.

See Our Pricing

Learn more about Tier 1 SMS API Connectivity.

Vibes AI stops non-compliant messaging dead in its tracks.

Looking for truly compliant SMS, MMS and RCS that follows all carrier rules, and won’t get you fined? Vibes Connect is packed with machine learning that automatically polices bad traffic, and makes sure that only safe, compliant messaging makes it through. It’s one less thing for you to worry about, thanks to Vibes’ intelligent ability to shut down non-compliant short and long codes.

Two phones showing a text message and a rewards membership

Get started with Vibes.

Let's talk about how you can use Vibes' fast, reliable and consistent Tier 1 SMS, MMS and RCS aggregation services for your business.

One central hub for short codes, toll-free, RCS and 10DLC. We ensure your mobile numbers are provisioned 3x faster and program briefs get approved 2x faster.

Reliable, high-speed text messaging: As a Tier 1 SMS aggregator and longtime industry expert, Vibes has direct connections with every North American carrier.

Deliver texts for 20% less. Our low-code APIs make it easy to setup and start sending texts within 3 days.

Talk to Vibes

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Mobile-first marketing, built to boost your mobile revenues.

The Vibes mobile-first platform creates personal, revenue-driving and long-term mobile engagement between consumers and the world-class brands they love.

You get all of it - SMS, MMS, RCS, Mobile Wallet and Push - in one powerful platform.

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Trusted by Global Brands
and Industry Leaders

Launch your RCS program quickly with the leading mobile-first platform.

Now you can deliver communication and customer engagement experiences that go light years beyond what we’ve been used to with SMS and MMS. RCS merges the best of messaging & mobile apps into a single, powerful communication experience – and it’s already generating 3x engagement.

Get started with Vibes and do RCS the right way, with direct carrier connections and 25+ years of deep mobile-first experience.

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Learn all about the Vibes platform in under 2 minutes.

SMS, RCS and Mobile Wallet together – the path to meaningful, attributable foot traffic.

Your customers aren’t looking for another email from you, and they’re probably not in your mobile app. But they’re definitely on their smartphones, and they love using the Apple and Google Wallet that’s native to their device for coupons, loyalty programs, tickets and gift cards.
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Marketers see 19x more revenue per message from campaigns that use both SMS + Mobile Wallet, vs. those just sending SMS messages by themselves. The Vibes platform will bring them into your stores, restaurants and events.

SMS

RCS

Mobile Wallet

AI-powered intelligence, built on 25 years of messaging history & insights.

The Vibes platform supercharges your mobile campaigns with comprehensive analytics and automated, AI-powered marketing recommendations, all with your best customer engagement and revenue results in mind.
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This is decision-ready data that helps optimize marketing outcomes for you, helping you deliver messaging at the right time, to the right segment and with the perfect content to capture the click.

Explore our Pricing

The fastest, most reliable and compliant SMS, MMS and RCS delivery.

Not all message routing is created equal. We should know.
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Vibes delivers industry-leading throughput and the absolute shortest message path from “sent” to “seen”. Thanks to our trusted, longtime direct connections with Verizon, AT&T, T-Mobile and 65 other regional carriers across North America, you won't have to worry about messages that arrive late or not at all.

Learn More about the Vibes Tier 1 advantage

Vibes has a relentless focus on our customers. Just ask our customers.

With 25+ years of leadership in mobile messaging, Vibes has helped to define, pioneer and evolve how SMS, MMS, RCS and Mobile Wallet marketing works seamlessly across North America’s brands and carriers.
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This, combined with an unparalleled strategic focus on helping our customers achieve success - our NPS score is +75! - is why Vibes customers see 25% lower SMS subscriber churn than those using competitive platforms. Check out what our customers say about us on G2!

Learn more about our service & support

Vibes is beautifully integrated with the tools you’re already using.

There's no need to rip and replace anything. Vibes has a robust API suite, plus direct integrations into Salesforce Marketing Cloud, Adobe Marketo Engage, Adobe Journey Optimizer, Oracle CrowdTwist, Narvar, Snowflake and many more to ensure you maximize your technology investments.  

The Vibes integration layer makes it easy to bring enterprise-grade SMS, RCS, mobile wallet, advanced analytics and more into the tools you already use.

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Our Data Speaks for Itself.

90

ROI by Vibes SMS customers

1

Campaign opt-out rate

97

SMS audience retention

9

SMS broadcast click-through rate

25

Lower SMS subscriber churn

All this, plus a robust API suite that lets you build personal experiences at scale.

Vibes has an API suite that works beautifully with your existing tech stack to allow campaign customization that meets your unique objectives, rather than templated, cookie-cutter experiences. 

Our flexible APIs let you bring enterprise-grade SMS, MMS, RCS, Mobile Wallet, advanced analytics and more into the tools your team relies upon, saving marketers time in building journeys, and allowing them to create thousands of different event triggers.

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