Mobile Connects the Retail and Restaurant Brand Experience from Store to Online to App.

Utilize the power of Vibes Unified Mobile Messaging Platform to make every customer buying journey frictionless and rewarding.
Make Every Customer Journey from Online to Offline Relevant, Rewarding, and Repeatable.

The world’s largest retail brands use the Vibes Unified Mobile Messaging Platform to connect, inform, activate and reward consumers across every mobile touchpoint.

Seamlessly Grow and Retain an SMS Audience

Omnichannel acquisition strategies that immediately activate consumers
  • Website SMS opt-in calls-to-action to bring unknown browsers into your SMS list
  • Optimized Email opt-in CTA placement to convert email subscribers to your SMS list
  • Opt-in CTAs in Social & digital ads to maximize value of ad spend and extend reach
  • In-store QR Code and opt-in​ CTAs for easy in-store consumer sign-up

 

Product Promotions and Offers ​for All Retail Verticals​

Deliver personalized offers and loyalty rewards at scale across every mobile channel
  • Easily issue unique incentive code offers through SMS to large audiences
  • Deliver targeted, personalized offers based on customer engagement and behavior
  • Distribute Mobile Wallet passes to increase conversion rates by making offer redemption frictionless in-store and online 
  • Improve conversion rates using text retargeting campaigns like Cart Recovery and increase app engagement with Push or App Inbox messaging

Orchestrated Ecommerce, App, and In-Store Experiences

Seamless familiar brand experiences that inspire customer loyalty and affinity
  • Automated, personalized retargeting and reactivation that drive sales
  • Trigger relevant post-purchase offers, loyalty cards or rewards, and app download incentives based on user activity
  • Deliver post-purchase experiences like mobile pick up, order fulfillment notifications, as well as other order and product-specific updates
  • Use Mobile Wallet offers and loyalty program cards to increase loyalty program participation and improve the consumer experience

Buy Online Pickup In Store (BOPIS), At Curbside (BOPAC) and Delivery​

Timely, accurate, and easy to use order services that differentiate your brand, inspire loyalty, and increase customer satisfaction
  • Seamless in-store or online opt-in to servicing messaging for updates on order delivery, curbside pickup, or BOPIS. 
  • SMS and or Push order delivery notifications based on user preference
  • Deliver BOPIS and BOPAC Mobile Wallet passes to make order fulfillment simple and intuitive

Grow Loyalty Enrollment, App Downloads, and Program Participation

Drive users to your app and loyalty program with personalized 1:1 messaging
  • Online and in-store mobile acquisition strategy to drive Loyalty program sign-ups and Mobile Wallet Loyalty card downloads
  • Optimized SMS welcome streams to drive users to your app
  • Intermittent App download reminders to increase SMS to App conversions 
  • Personalized offers and loyalty rewards and points reminders that increase program engagement and customer lifetime value