Activate Mobile to Encourage Travel, Boost Loyalty, and Capture High-Flying Revenue
Travelers want to spend less time at the service desk and more time soaking in their chance to get away. Lessen travel friction with clear mobile messaging updates, critical push notifications, or mobile boarding passes or redemptions; where you can increase brand loyalty, drive upgrade frequency, last minute bookings and rentals, and increase high margin upsell.
Help customers envision the freedom of travel
Customers respond to a text in 90 seconds vs. 2.5 days for email, and 99% of all text messages are opened vs. less than 22% for email. Use mobile messaging to highlight premium seating upgrades, in-flight entertainment, and ticket promotion to a preferred destination, or for car rentals, excite customers with new or luxury rides, or ease their mind with a breakdown of your car protection benefits.
The value of mobile goes beyond customer acquisition and booking. For airlines, you can use mobile messaging to send check-in reminders; updates on flight times, boarding position or gate information; while for car rentals, you can inform guests of rental specifics, guided tours, rewards updates, or their rental car features!
Inform and engage your travelers by delivering rich push notification content that showcases specific airline amenities like upgraded seating, rewards and loyalty points summary, or for car rental, highlight your newest rides to help customers commit to a more indulgent rental experience, or send new travel content that can extend their rental time.
Reward travelers through mobile messaging and mobile wallet too with promotions, upgrades and personalized mobile redemptions sent directly to their phone or redeemed through your app.