Top Use Cases for Mobile Engagement Success

Top Use Cases for Mobile Engagement Success

We’ll help you reach your mobile potential based on the needs of your business and the customers you serve. See what mobile engagement success looks like for your business.

Foundational

Elevate Experiences with Email and Mobile Messaging

Have your email conversion and redemption rates plateaued? Combine the power of the inbox with mobile messaging to give customers a personalized multichannel experience that makes them want to act. By integrating email with mobile you’ll drive email acquisition and mobile adoption, helping you better engage and convert your customers.

How:
Integrations with email platforms like Marketo and YesMail 360i using SMS and/or Mobile Wallet
Foundational

Modernize Your Loyalty Solution with the Power of Mobile

Plastic, paper and pens don’t cut it anymore for today’s digital customer. With Vibes you can optimize your existing  mobile loyalty solution to make enrollment a snap, digitize your loyalty campaigns, and make it easy for customers to organize and access your brand’s content. For example: “Don’t forget your points expire tomorrow.”

How:
With SMS and/or Mobile Wallet with Automatic Loyalty Enrollment

Transformative

Give Customers the Mobile-First Brand Experience They Crave

Whether your customers are waiting in line or need a reason to visit your stores, you can bring your brand’s mobile potential to life with engaging and fun mobile campaigns to drive long-term brand experiences. For example, run a holiday mobile reveal campaign that showcases creative ways to present a promotion.

How:
With SMS, Mobile Wallet, and/or Push

Transformative

Engage Customers Proactively Throughout their Journey

Showing you care about your customers post-purchase will increase the likelihood of repeat purchases. Whether you’re concerned about declining app usage, reducing cart abandonment, or notifying when orders have shipped, mobile gives you the power to keep your customers updated 24/7. For example: “Your prescription is ready for pick up.”

How:
With SMS, Mobile Wallet, and/or Push

PetSmart partnered with Vibes to help us engage with our pet parents on mobile and run campaigns with exclusive offers that have resulted in greater than 50% CTR and higher in-store traffic.

Molly Patterson, Director of Mobile Strategy, PetSmart
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