Drive Additional Spend Loyalty with Post-Purchase Customer Engagement
To keep customers coming back for more, you need to engage with them throughout their journey. Whether it’s app engagement, delivering real-time service updates, offering promos for cart abandonment, or notifying when orders have shipped, mobile gives you the power to keep your customers up to date 24/7. Keeping your customers informed and engaged once they’ve committed to your brand will improve brand adoption and increase their lifetime value. How? With SMS.
The Vibes Value
Built for engagement
Can manage enterprise scale
Direct integration with carriers
Connects to overall mobile strategy
PetSmart partnered with Vibes to help us engage with our pet parents on mobile and run campaigns with exclusive offers that have resulted in greater than 50% CTR and higher in-store traffic.