Our Mission

Vibes aims to be the world’s most trusted mobile engagement platform that intelligently creates personal and revenue-driving engagement between consumers and the brands they love.

Major mobile-first brands like Chipotle, The Children's Place and Polo Ralph Lauren use Vibes to deliver millions in revenue, with an average 90x ROI on Vibes-powered SMS messaging programs alone.

Trusted by Global Brands and Industry Leaders
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Vibes' DNA is Mobile Messaging.

Vibes co-founders Jack Philbin and Alex Campbell have been friends and entrepreneurial sidekicks since kindergarten. After college, both saw the immense promise of the then-new mobile messaging revolution, as SMS messaging began to migrate from its overseas, “triple-tap” roots onto the handsets and carrier networks of North America.

Starting from their one-bedroom apartment, they quickly built extremely close, trusted relationships and direct connections with over 65 North American mobile carriers like Verizon, T-Mobile and AT&T, while simultaneously building a downtown Chicago-based company and a robust platform that created personal and revenue-driving mobile engagement between consumers and the brands they love.

Philbin and Campbell recognized early on that the intersection between messaging and marketers would present an enormous opportunity for customer engagement and monetization, and that consumers would thrive on the personal connections that SMS enabled them to have with friends, family and even the brands & businesses they chose to engage with.

Over 20 years later, Vibes has enabled industry leaders like Chipotle, The Children's Place and Polo Ralph Lauren to activate and grow their customer relationships with timely, relevant, high-volume mobile messaging at a global scale. Learn more about our core products and how they work here.

Our Culture

Innovation, creativity and excellence are the foundation of the Vibes culture. Our vibrant culture cultivates collaboration and big ideas. Ongoing education and training ensure employees continue to scale their expertise, skills, and professional growth. As an organization, we live and breathe our core values, and they inspire everything we do.

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Our Core Values

Respect, honesty, and integrity for all stakeholders.

We value people the most. We’re committed to building and nurturing strong, positive relationships with our customers and employees.

Relentless focus on the customer.

Our focus is on your success. Helping our customers achieve exceptional results is central to everything we do and every decision that we make.

Create value.

Making a difference matters. We are wholly committed to having an ongoing, positive impact on our customers’ business and within our community.

Never be satisfied.

Good is never good enough. We continuously push ourselves to be better in every way to ensure your ongoing success.

Always be learning.

Knowledge is essential. Our insatiable curiosity and thirst for answers fuel our continuous commitment to learning, growing and improving.

Seek accountability and ownership.

We empower our people. Each individual at Vibes is encouraged to fulfill their potential, lead by example, and strive for personal excellence.

Our Leadership Team

Jack Philbin

Co-Founder & CEO

Alex Campbell

Co-Founder & CIO

Brian Garofola

Chief Technology Officer

Charley Cassell

Chief Financial Officer

Shaunagh Vollmer

Chief People Officer
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