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A mobile-first, best of breed marketing platform: SMS, MMS, RCS, Mobile Wallet, Push Notifications and more, designed with your best customer engagement and revenue results in mind.

Reliable, high-speed text messaging: As a Tier 1 SMS & RCS aggregator and longtime industry expert, Vibes has direct connections with every North American carrier.

Boost revenue and grow subscribers: Major mobile-first brands use Vibes to deliver millions in revenue, with an average 90x ROI on Vibes-powered SMS messaging programs alone.

Trusted by Global Brands and Industry Leaders

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World-class brands get results with Vibes.

Progressive Leasing doubled their broadcast SMS engagement rate with Vibes, then kept 99% of them retained as active, engaged SMS users.

Key Results

99% subscriber retention
2x SMS engagement rate

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Since 2014, Vibes’ mobile-first engagement platform has allowed Hibbett to activate and expand beyond promotional SMS marketing, incorporating Mobile Wallet, MMS and RCS to a point where 80% of their digital customer engagement —purchases included— is conducted through the mobile channel.

Key Results

99% monthly SMS subscriber retention rate
27% increase in SMS-attributed revenue year-over-year

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KBP Brands needed a route into mobile that could help them drive profitable sales, localize their marketing and deliver increased value to guests. They turned to the Vibes mobile engagement platform as their trusted partner across 900+ restaurants.

Key Results

30% month-over-month subscriber growth
3x subscribers per-store

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Mobile engagement for the mobile-first world.

"The Vibes platform really allows Hibbett to have ownership. It's important for us to work with partners who have next-level technology - it creates special customer experiences that really help elevate our brand. Vibes definitely has that."

Sarah Sharp-Wangaard

VP, Marketing
Hibbett | City Gear

“We’ve seen continuous growth with Vibes at a very reasonable cost. The Vibes platform allows us to create new offers and campaigns at the drop of a hat, and easily reach a value-driven audience. We keep expanding our SMS and mobile wallet program with Vibes because of strong consumer engagement, impressive ROI and ability to be regionally relevant in a timely manner."

Michael Kricsfeld

Senior Marketing Manager,
KBP Brands

“We saw success immediately when we started working with Vibes. They provided us with a one-stop-shop experience to ensure our text campaigns run smoothly and effectively, and they’re experts in the field of SMS. It’s non-negotiable – we are sticking with Vibes."

Jennifer Bell

Chief Marketing Officer,
Lettuce Entertain You Restaurants

"We know that mobile provides the optimal channel for brands to personalize and tailor content to ultimately drive ROI. The delivery of unique offers and loyalty cards at scale in a secure way is due in large part to Vibes. Having Vibes in place allows us to move quickly."

Jason Scoggins

Director
Loyalty & CRM, Chipotle

"Our company has been with Vibes for the better part of a decade, and they are consistently one of the best aggregators we work with. In an industry as large as the one we work in, it's easy to feel like a just another account number - but, their unparalleled customer service and account support is what really sets Vibes apart."

Jose Manchola

Commercial Project
Manager, IDT

"SMS engagement is much more immediate than email, and Vibes has helped us tap into that - now we can reach more people in real time, and more efficiently. Vibes also really cared about helping us grow our business, not just giving us a platform to use, and we were up and running much faster than we had anticipated."

Adam Price

Senior Software Engineering
Manager, Progressive Leasing

"The Vibes platform gives Festival Foods the ability to be able to take a step back and look holistically at our strategy and make adjustments accordingly - from testing various times of day for message sends, to analytics that show us how our guests are interacting with different messages, as well as measuring what that impact looks like. Vibes continues to evolve their technology to empower us to do that."

Kelly Deininger

Digital & Ecommerce
Director, Festival Foods

Frequently Asked Questions

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