It's time to make your hotel and hospitality loyalty program mobile-first.

Combining SMS, RCS and Mobile Wallet from the Vibes mobile-first engagement platform ensures that every guest's touchpoints and travel journey will be memorable and rewarding. Your guests have never had it so good.

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Make every guest a loyal traveler with personalized, rewarding and seamless experiences, pre- to post-travel.

You can count on the Vibes platform to enroll, inform, activate and reward your loyal travelers with the right mobile channel at the right time, with the right content - and make it easy on your marketing team with automated & optimized recommendations for their campaigns.

Market your travel & hospitality services and products to increase awareness and revenue.

Vibes helps you deliver relevant promotional content, incentives and calls-to-action that motivate your guests to book travel and hotels, purchase upgrades, and enroll in your loyalty and credit card programs.

Mobile SMS incentives, plus MMS and RCS promotional travel messages
Push Notification messaging for ongoing travel communication about itinerary, insurance, and rewards
Personalized, dynamic, and persistent Mobile Wallet updates for tickets, reservations, and loyalty cards
Travel and hospitality value-add-services like promotion updates using mobile wallet automation

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Everything you need to convert those one-time guests to loyal, repeat guests.

Vibes help you provide easy incentives to download your mobile app, as well as loyalty content and mobile wallet offers that increase program enrollment, conversions and revenues.

Easy one-tap loyalty enrollments online or at check-in
Automated travel incentives to drive Mobile App downloads
Persistent loyalty rewards and offers issued through easy-to-use Mobile Wallet
Personalized behavior-driven travel content delivered through to App, SMS, MMS, RCS and Mobile Wallet

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Pre-, post- and in-travel customer engagement.

Timely mobile messages are key – and that’s what Vibes guarantees. From trip notifications to service promotions, easy check-in enrollments and services, improve the travel experience with SMS marketing for hotels and dynamic mobile wallet passes.

Mobile SMS, RCS and app booking confirmations and alerts
Behavior-based SMS, RCS and Mobile Wallet trip itinerary notifications
One tap Mobile Wallet check-in and enrollment
Automated trip upgrade incentives

Vibes vs. All-in-One Platforms

Create lasting engagement from your web browsers.

Grow user sign-ups for recurring mobile messaging updates during the hotel booking or check-in process.

Triggered SMS, MMS, RCS and Push reminders to complete bookings or check-ins
Automated segmentation to keep users informed on travel process and promotions based on their engagement behaviors
Convenient chatbot or customer care support through SMS to resolve questions regarding booking or check-in status

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