It's time to maximize offers, loyalty and long-term retail customer engagement.

Go beyond short-term, quick-hit retail SMS acquisition and start driving true mobile marketing ROI and retention with Vibes. We know retail, and have proven success with the world's top retail brands for 25+ years. Get SMS, MMS, Mobile Wallet, robust APIs to your existing tech stack and more.

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Retail SMS marketing example on a mobile phone
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Retail SMS + Mobile Wallet example

Ready for more foot traffic? SMS + Mobile Wallet marketing is what works.

Start uniting your digital offers and your physical stores with the revenue-boosting, loyalty-driving combination of SMS and Mobile Wallet.

Not only is Vibes the leading expert in retail SMS marketing, but we also arm retailers with Mobile Wallet: a channel that drives shoppers to stores while also operating as a continuous communication channel - and all without the need for an app download. It’s fully attributable, too, ensuring you’ve got top-tier measurement, targeting and ROI on every mobile campaign.

How Hibbett Sports Does It

All the tools you need to acquire, grow and retain an engaged SMS audience.

The Vibes intelligent mobile engagement platform is used by top retailers to help them acquire and then KEEP the shoppers and customers they've worked so hard to acquire, driving higher long-term ROI than competitive platforms.

Personalized and targeted offers, loyalty rewards, retargeting and much more comes standard with the Vibes AI-powered platform. It's no wonder Vibes customers see 97%+ mobile audience retention, with 3+ years average audience tenure.

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Retail text message marketing with personalized offers
Retail messaging with a seamless brand experience

The fastest, most reliable and compliant SMS & MMS delivery.

Vibes is the only mobile engagement platform with direct carrier connections, which gives you messages that arrive FAST and ON TIME, more throughput, less “hops”, and NO middlemen.

Want that offer to arrive on every customer's smartphone within seconds? Tier 1 SMS aggregation makes it all work beautifully. We'll even help you automatically optimize your SMS send times.

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You're looking for loyalty and more conversions. You've come to the right place.

Vibes has been helping retailers like Kohl's, Polo Ralph Lauren and The Children's Place boost loyalty and retail SMS revenues for 25+ years. It's what we do.

We work with our customers as partners, helping fine-tune their programs for online and in-store mobile acquisition strategies that drive loyalty program sign-ups and Mobile Wallet loyalty card downloads - as well as personalized offers, rewards and points reminders that dramatically increase engagement and LTV.

Customer Stories
SMS for retail industry loyalty programs
Retail messaging with a seamless brand experience

Orchestrate your ecommerce, app, and in-store experiences.

Vibes helps retail brands generate seamless, familiar brand experiences that inspire customer loyalty and affinity.

  • Automate and personalize your retail SMS marketing campaigns to drive long-term shopper engagement and revenue
  • Trigger relevant post-purchase offers, loyalty cards or rewards, and app download incentives based on user activity
  • Deliver post-purchase experiences like mobile pick-up, order fulfillment notifications, as well as other order and product-specific updates
  • Use Mobile Wallet offers and loyalty program cards to increase loyalty program participation and improve the consumer experience
New stock arrival messages to customers

Buy online - and pickup in store, at curbside and via delivery.

Timely, accurate, and easy-to-use order services that differentiates your brand, inspires loyalty, and increases customer satisfaction

  • Seamless in-store or online opt-in to servicing messaging for updates on order delivery, curbside pickup, or BOPIS
  • SMS or Push order delivery notifications based on user preference
  • Deliver BOPIS and BOPAC Mobile Wallet passes to make order fulfillment simple and intuitive
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