Long-term mobile customer engagement for retail brands.

Go beyond short-term, quick-hit SMS acquisition and start driving true mobile marketing ROI and retention with Vibes. We know retail, and have proven success with the world's top retail brands for 20+ years. Get SMS, MMS, Mobile Wallet, robust APIs to your existing tech stack and more.

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Make every customer journey from online to offline relevant, rewarding, and repeatable.

The world's largest retail brands use the Vibes Mobile Engagement platform to connect, inform, activate and reward consumers across every mobile touchpoint.

Make every customer journey from online to offline relevant, rewarding, and repeatable.

The Vibes intelligent mobile engagement platform is used by top retailers to help them keep the shoppers and customers they've worked so hard to acquire, driving higher long-term ROI than competitive platforms.

Seamlessly grow and retain your SMS audience.

Vibes are longtime experts at omnichannel acquisition strategies that immediately activate consumers and get them engaging with your brand.

  • Website SMS opt-in calls-to-action that bring unknown browsers right into your SMS list
  • Optimized email opt-in CTA placement that instantly convert email subscribers to your SMS list
  • Opt-in CTAs in social & digital ads that maximize the value of your ad spend and extend its reach
  • In-store QR Code and opt-in CTAs for easy in-store consumer sign-up

Product promotions and offers for all retail verticals.

Deliver personalized offers and loyalty rewards at scale across every mobile channel.

  • Easily issue unique incentive code offers through SMS to large audiences
  • Deliver targeted, personalized offers based on customer engagement and behavior
  • Distribute Mobile Wallet passes to increase conversion rates by making offer redemption frictionless in-store and online
  • Improve conversion rates using text retargeting campaigns like Cart Recovery and increase app engagement with Push or App Inbox messaging
Retail text message marketing with personalized offers
Retail messaging with a seamless brand experience

Orchestrate your ecommerce, app, and in-store experiences.

Vibes helps retail brands generate seamless, familiar brand experiences that inspire customer loyalty and affinity.

  • Automated, personalized retargeting and reactivation that drives sales
  • Trigger relevant post-purchase offers, loyalty cards or rewards, and app download incentives based on user activity
  • Deliver post-purchase experiences like mobile pick-up, order fulfillment notifications, as well as other order and product-specific updates
  • Use Mobile Wallet offers and loyalty program cards to increase loyalty program participation and improve the consumer experience

Grow loyalty enrollment, app downloads, and program participation.

Drive users to your app and loyalty program with personalized 1:1 messaging.

  • Online and in-store mobile acquisition strategy to drive Loyalty program sign-ups and Mobile Wallet loyalty card downloads
  • Optimized SMS welcome streams to drive users to your app
  • Intermittent app download reminders to increase SMS to app conversions
  • Personalized offers and loyalty rewards and points reminders that increase program engagement and customer lifetime value
SMS for retail industry loyalty programs
New stock arrival messages to customers

Buy online - and pickup in store, at curbside and via delivery.

Timely, accurate, and easy-to-use order services that differentiates your brand, inspires loyalty, and increases customer satisfaction

  • Seamless in-store or online opt-in to servicing messaging for updates on order delivery, curbside pickup, or BOPIS
  • SMS or Push order delivery notifications based on user preference
  • Deliver BOPIS and BOPAC Mobile Wallet passes to make order fulfillment simple and intuitive
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