SMS Marketing for Retail

Utilize the power of Vibes Unified Mobile Messaging Platform to make every customer buying journey frictionless and rewarding.

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Make Every Customer Journey from Online to Offline Relevant, Rewarding, and Repeatable.

The world's largest retail brands use the Vibes Unified Mobile Messaging platform to connect, inform, activate and reward consumers across every mobile touchpoint.

Seamlessly Grow and Retain an SMS Audience

Omnichannel acquisition strategies that immediately activate consumers.

Website SMS opt-in calls-to-action to bring unknown browsers into your SMS list
Optimized Email opt-in CTA placement to convert email subscribers to your SMS list
Opt-in CTAs in Social & digital ads to maximize value of ad spend and extend reach
In-store QR Code and opt-in CTAs for easy in-store consumer sign-up

Product Promotions and Offers for All Retail Verticals

Deliver personalized offers and loyalty rewards at scale across every mobile channel

Easily issue unique incentive code offers through SMS to large audiences
Deliver targeted, personalized offers based on customer engagement and behavior
Distribute Mobile Wallet passes to increase conversion rates by making offer redemption frictionless in-store and online
Improve conversion rates using text retargeting campaigns like Cart Recovery and increase app engagement with Push or App Inbox messaging

Orchestrated Ecommerce, App, and In-Store Experiences

Seamless familiar brand experiences that inspire customer loyalty and affinity

Automated, personalized retargeting and reactivation that drives sales
Trigger relevant post-purchase offers, loyalty cards or rewards, and app download incentives based on user activity
Deliver post-purchase experiences like mobile pick up, order fulfillment notifications, as well as other order and product-specific updates
Use Mobile Wallet offers and loyalty program cards to increase loyalty program participation and improve the consumer experience

Grow Loyalty Enrollment, App Downloads, and Program Participation

Drive users to your app and loyalty program with personalized 1:1 messaging.

Online and in-store mobile acquisition strategy to drive Loyalty program sign-ups and Mobile Wallet loyalty card downloads
Optimized SMS welcome streams to drive users to your app
Intermittent app download reminders to increase SMS to app conversions
Personalized offers and loyalty rewards and points reminders that increase program engagement and customer lifetime value

Buy Online Pickup In Store, At Curbside, and Delivery

Timely, accurate, and easy to use order services that differentiates your brand, inspires loyalty, and increases customer satisfaction

Seamless in-store or online opt-in to servicing messaging for updates on order delivery, curbside pickup, or BOPIS
SMS or Push order delivery notifications based on user preference
Deliver BOPIS and BOPAC Mobile Wallet passes to make order fulfillment simple and intuitive