Your customers aren’t looking for another email from you, and they’re probably not in your mobile app. But they’re definitely on their smartphones, and they love using the Apple and Google Wallet that’s native to their device for coupons, loyalty programs, tickets and gift cards.
Marketers see 19x more revenue per message from campaigns that use both SMS + Mobile Wallet, vs. those just sending SMS messages by themselves. The Vibes platform helps bring them into your stores and restaurants.
The Vibes platform supercharges your mobile campaigns with comprehensive analytics and automated, AI-powered marketing recommendations, all with your best customer engagement and revenue results in mind.
This is intelligence that helps optimize marketing outcomes for you, helping you deliver messaging at the right time, to the right segment and with the perfect content to capture the click.
Not all message routing is created equal. We should know.
Vibes delivers industry-leading throughput and the absolute shortest message path from “sent” to “seen”. Thanks to our trusted, direct connections with Verizon, AT&T, T-Mobile and 65 other regional carriers across North America, you won't have to worry about messages that arrive late or not at all. We'll even help you automatically optimize your SMS send times.
With 25 years of experience in mobile messaging, Vibes has helped to define, pioneer and evolve how SMS, MMS and Mobile Wallet marketing works seamlessly across North America’s brands and carriers.
This, combined with an unparalleled strategic focus on helping our customers achieve success, is why Vibes customers see 25% lower SMS subscriber churn than those using competitive platforms.
There's no need to rip and replace anything. Vibes has a robust API suite, plus direct integrations into Salesforce Marketing Cloud, Adobe Marketo Engage, Oracle Crowdtwist, Narvar, Snowflake and many more to ensure you maximize your technology investments.
The Vibes integration layer makes it easy to bring enterprise-grade SMS, MMS, mobile wallet, advanced analytics and more into the tools you already use.
ROI by Vibes
SMS audience retention
by Vibes customers
subscriber churn with Vibes, vs. competitors
broadcast click-through with Vibes, vs email
Vibes has an API suite that works beautifully with your existing tech stack to allow campaign customization that meets your unique objectives, rather than templated, cookie-cutter experiences.
We make it incredibly easy to bring enterprise-grade SMS, MMS, mobile wallet, advanced analytics and more into the tools your team relies upon, saving marketers time in building journeys and allowing them to create thousands of different event triggers.
“We saw success immediately when we started working with Vibes. They provided us with a one-stop-shop experience to ensure our text campaigns run smoothly and effectively, and they’re experts in the field of SMS. It’s non-negotiable – we are sticking with Vibes."
"The Vibes platform really allows Hibbett to have ownership. It's important for us to work with partners who have next-level technology - it creates special customer experiences that really help elevate our brand. Vibes definitely has that."
"Our SMS and Mobile Wallet program with Vibes has given us strong consumer engagement, impressive ROI and the ability to be regionally relevant in a timely manner. They truly help KBP Brands cut through the clutter and give us the flexibility and turnaround time that we need to be more competitive."
“We use Vibes for our push and inbox messaging capabilities and it has been a great value-add for our business. With the help of Vibes, we are able to deliver real-time order tracking updates to our customers through the Container Store app. Vibes has truly helped us take our customer experience to the next level."
"The Vibes SMS program has been so successful for Forman Mills that we have store leaders asking us for adequate warning on our SMS sends, so they can ensure they have the right staffing to handle the foot traffic surge that comes after each text message."
"SMS engagement is much more immediate than email, and Vibes has helped us tap into that - now we can reach more people in real time, and more efficiently. Vibes also really cared about helping us grow our business, not just giving us a platform to use, and we were up and running much faster than we had anticipated."