Vibes is the platform for brands and businesses looking for true long-term customer engagement and revenue from their mobile database, not just short-term customer acquisition.
It’s great to be able to acquire new SMS customers, and it’s even better to engage, grow and retain them.
Vibes is the best at both, and we help you extract much more value from your SMS database than quick-hit list-building solutions do.
Start uniting your digital offers and your physical locations with the revenue-boosting, loyalty-driving combination of SMS and Mobile Wallet.
Vibes helps marketers create continuous customer engagement for better marketing, commerce, service and loyalty - all without the need for app downloads. It's fully attributable, too, ensuring you've got top-tier measurement, targeting and ROI on every mobile campaign.
ROI by Vibes
SMS audience retention by
SMS broadcast click-through with Vibes,
subscriber churn with Vibes, vs. competitors
Vibes is the most trusted and the last independent Tier 1 aggregator in North America. Our direct carrier connections and hands-on personal service pair the messaging reach and reliability brands expect with the trusted long-term relationship they deserve, and ensures messages take the absolute fastest, most compliant path from businesses to the customers they're communicating with.Learn More
That's because Vibes has an unparalleled strategic focus on helping our customers achieve long-term success, and why Vibes customers see 25% lower SMS subscriber churn than those using competitive platforms.
There's no "set it and forget it" batching-and-blasting with Vibes. We'll assign experts to help you build SMS, MMS and Mobile Wallet marketing programs that exceed your goals and rapidly boost foot traffic.
Major mobile-first brands like Chipotle, The Container Store and Polo Ralph Lauren use Vibes to deliver millions in revenue, with an average 90x ROI on Vibes-powered SMS messaging programs alone.
Vibes customers see 97%+ mobile audience retention, with 3+ years average audience tenure and a less than 1% opt-out rate.
"Our SMS and Mobile Wallet program with Vibes has given us strong consumer engagement, impressive ROI and the ability to be regionally relevant in a timely manner. They truly help KBP Brands cut through the clutter and give us the flexibility and turnaround time that we need to be more competitive."
“We use Vibes for our push and inbox messaging capabilities and it has been a great value-add for our business. With the help of Vibes, we are able to deliver real-time order tracking updates to our customers through the Container Store app. Vibes has truly helped us take our customer experience to the next level."
“We saw success immediately when we started working with Vibes. They provided us with a one-stop-shop experience to ensure our text campaigns run smoothly and effectively, and they’re experts in the field of SMS. It’s non-negotiable – we are sticking with Vibes."
"We know that mobile provides the optimal channel for brands to personalize and tailor content to ultimately drive ROI. The delivery of unique offers and loyalty cards at scale in a secure way is due in large part to Vibes. Having Vibes in place allows us to move quickly."
"Our company has been with Vibes for the better part of a decade, and they are consistently one of the best aggregators we work with. In an industry as large as the one we work in, it's easy to feel like a just another account number - but, their unparalleled customer service and account support is what really sets Vibes apart."
"SMS engagement is much more immediate than email, and Vibes has helped us tap into that - now we can reach more people in real time, and more efficiently. Vibes also really cared about helping us grow our business, not just giving us a platform to use, and we were up and running much faster than we had anticipated."