With a winning combination of Vibes’ best-of-breed text messaging platform and Salesforce’s unrivaled journey building platform, brands already using SFMC Journey Builder can now easily create and automate personalized customer experiences, at scale.
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Meet customers exactly where they are, and in the channel they prefer. Whether it’s email, SMS, MMS or Mobile Wallet, the Vibes + SFMC Journey Builder integration enables brands to map out unique, personalized experiences using engagement data to orchestrate communication across all of these messaging channels.
See It In Action
Campaign automation. Marketers can map new automated paths in individual customer journeys using mobile engagement data that will trigger the right message in the right channel
Embedded mobile messaging compliance guardrails and expertise to ensure the integrity, credibility and trust of every message sent
Enhanced reporting that helps brands take appropriate action based on the data and insights provided
Expanded capabilities, including the ability to send mobile wallet passes and MMS messages through Journey Builder, and personalized messages with dynamic information unique to individual subscribers
Most reliable, fastest SMS & MMS provider in the SFMC ecosystem, with direct, Tier 1 messaging connections to every US wireless carrier
Platform consolidation efficiencies that sync message engagement data in order for brands to see everything in SFMC vs. having to toggle between multiple platforms
Real-time SMS / MMS database subscription management
Unrivaled message volume & deliverability (with 99.7% of messages delivered within 5 seconds)
Use this integration to deliver highly personalized consumer experiences at the right time and in the channel your customers prefer. Create and automate multichannel campaigns that boost customer retention and revenue – using the data and insights to adjust the content accordingly, and that always keep the customer satisfied.
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