With the winning combination of Vibes’ best-of-breed text messaging platform and Salesforce’s unrivaled journey-building platform, brands already using Salesforce Marketing Cloud's Journey Builder can now easily create and automate personalized mobile experiences, at scale.
Vibes' DNA is messaging, and our mobile strategy expertise is proven by our customers’ outstanding results.
Vibes customers see 25% lower churn of their SMS subscriber base than those who use competitors' SMS platforms. Vibes customers also see 97%+ mobile audience retention, with 3+ years average audience tenure and a less than 1% opt-out rate.
Campaign automation.
Marketers can map new automated paths in individual customer journeys using mobile engagement data that will trigger the right message in the right channel.
Embedded mobile messaging compliance guardrails and expertise to ensure the integrity, credibility and trust of every message sent.
Enhanced reporting that helps brands take appropriate action based on the data and insights provided.
Expanded capabilities, including the ability to send mobile wallet passes and MMS messages through Journey Builder, and personalized messages with dynamic information unique to individual subscribers.
Most reliable, fastest SMS, MMS and RCS provider in the SFMC ecosystem, with direct, Tier 1 messaging connections to every US wireless carrier.
Platform consolidation efficiencies that sync message engagement data in order for brands to see everything in SFMC vs. having to toggle between multiple platforms
Real-time SMS / MMS database subscription management.
Unrivaled message volume & deliverability (with a record 100% SMS uptime since 2016).
Use the Salesforce SMS integration to deliver highly personalized consumer experiences at the right time and in the channel your customers prefer. Create and automate multichannel campaigns that boost customer retention and revenue – using the data and insights to adjust the content accordingly, and that always keep the customer satisfied.
