The Vibes platform supercharges your mobile campaigns with comprehensive analytics and automated, AI-powered marketing recommendations, all with your best customer engagement and revenue results in mind.
This is intelligence that helps optimize marketing outcomes for you, helping you deliver messaging at the right time, to the right segment and with the perfect content to capture the click.
Your customers are on their smartphones, which is great because over 97% of text messages sent are opened and read. Email doesn't even come close.
Vibes helps you use SMS and MMS to dramatically boost in-location traffic and online revenue; increase average order size, and grow loyalty that inspires repeat purchases, all starting with the device that's always with them.
Adding Mobile Wallet to your SMS campaigns can increase revenue per message by more than 19x. In fact, marketers are 37x more likely to get someone to buy with the combination of mobile wallet + SMS, vs. just sending standard SMS.
Vibes helps you turn Mobile Wallet into a persistent, contactless engagement channel that unites the physical and digital worlds for marketing, commerce, service, and loyalty - without the need for app downloads.
ROI by Vibes
SMS audience retention
by Vibes customers
subscriber churn with Vibes, vs. competitors
broadcast click-through with Vibes, vs email
Not all message routing is created equal. We should know.
Vibes delivers industry-leading throughput and the absolute shortest message path from “sent” to “seen”. We’ve built our business on reliable, high-speed text message routing & aggregation for over two decades, and have a direct connection with every carrier in North America.
There's no need to rip and replace anything. Vibes has direct integrations into Salesforce, Adobe Marketo, Oracle Crowdtwist, Narvar, Snowflake and many more to ensure you maximize your technology investments.
The Vibes integration layer makes it easy to bring enterprise-grade SMS, MMS, mobile wallet, advanced analytics and more into the tools you already use.
“We saw success immediately when we started working with Vibes. They provided us with a one-stop-shop experience to ensure our text campaigns run smoothly and effectively, and they’re experts in the field of SMS. It’s non-negotiable – we are sticking with Vibes."
"The Vibes platform really allows Hibbett to have ownership. It's important for us to work with partners who have next-level technology - it creates special customer experiences that really help elevate our brand. Vibes definitely has that."
"Our SMS and Mobile Wallet program with Vibes has given us strong consumer engagement, impressive ROI and the ability to be regionally relevant in a timely manner. They truly help KBP Brands cut through the clutter and give us the flexibility and turnaround time that we need to be more competitive."
“We use Vibes for our push and inbox messaging capabilities and it has been a great value-add for our business. With the help of Vibes, we are able to deliver real-time order tracking updates to our customers through the Container Store app. Vibes has truly helped us take our customer experience to the next level."
"The Vibes SMS program has been so successful for Forman Mills that we have store leaders asking us for adequate warning on our SMS sends, so they can ensure they have the right staffing to handle the foot traffic surge that comes after each text message."
"SMS engagement is much more immediate than email, and Vibes has helped us tap into that - now we can reach more people in real time, and more efficiently. Vibes also really cared about helping us grow our business, not just giving us a platform to use, and we were up and running much faster than we had anticipated."