While researching RCS providers, RedChirp found out about Vibes' RCS leadership, carrier connectivity and that Vibes was the only independent US Tier 1 aggregation solution. They launched their connectivity program with Vibes in 2026, and haven’t looked back.
RedChirp® was founded by a team of experienced SaaS entrepreneurs witha passion for (and a proven track record of helping) small- and medium-sized local businesses compete with the big brands. RedChirp helps regulated businesses in particular unlock the power of text messaging, and counts among their customers multiple healthcare brands, financial services companies, wineries and more.
One of RedChirp’s core offerings is serving as the text messaging platform for the many brands who rely on them. As demand for RCS grew among its customers, RedChirp set out to find a partner that could help them launch and scale the new channel with confidence.
While researching RCS providers, RedChirp found out about Vibes, and became quickly intrigued by Vibes’ RCS leadership, carrier connectivity and the fact that Vibes was the only independent US Tier 1 aggregation solution. RedChirp launched their program with Vibes in 2026, and hasn’t looked back.
THE SOLUTION
In initially connecting to Vibes and in navigating any launch’s numerous compliance hurdles, RedChirp CEO Jim Kane quickly discovered that Vibes brought a level of expertise and responsiveness that made the process dramatically smoother. “The greatest thing about Vibes is that when you ask a question—even about intricate compliance details—you get a timely, straightforward answer, and you can trust that it’s accurate. With other providers,” Kane says, “it can sometimes be difficult to get timely answers on highly specialized topics”.
Beyond their technical expertise, Vibes stood out for their responsiveness and collaborative approach. Kane said, “They celebrate our wins, proactively help remove roadblocks, regularly check in, and are genuinely invested in our success as we prepare to scale RCS across our customer base.”
THE RESULTS
RCS is particularly exciting for RedChirp due to the aforementioned customer demand. "Our customers love the verified branding and richer experience that RCS delivers. It gives recipients confidence that the messages are genuinely coming from the brand, and it creates a much more engaging customer experience. Vibes has been instrumental in helping us bring this amazing new functionality to our customers. Vibes worked alongside us to understand our use cases, engage the right partners, and help us find a path forward.”
RedChirp is now using the Vibes RCS Studio to rapidly build and launch RCS programs. Kane also credits Vibes’ Allison Vinson for helping make the launch successful. "Allison has been incredible from day one. She's responsive, knowledgeable, and genuinely invested in helping us succeed. She's been a huge part of making our RCS launch such a positive experience."
“We've had a really wonderful experience with Vibes”, says Kane. “RCS is an exciting part of the future of business messaging, and we're thrilled to continue building it together with Vibes.”
THE RESULTS
RCS is particularly exciting for RedChirp due to the aforementioned customer demand. "Our customers love the verified branding and richer experience that RCS delivers. It gives recipients confidence that the messages are genuinely coming from the brand, and it creates a much more engaging customer experience. Vibes has been instrumental in helping us bring this amazing new functionality to our customers. Vibes worked alongside us to understand our use cases, engage the right partners, and help us find a path forward.”
RedChirp is now using the Vibes RCS Studio to rapidly build and launch RCS programs. Kane also credits Vibes’ Allison Vinson for helping make the launch successful. "Allison has been incredible from day one. She's responsive, knowledgeable, and genuinely invested in helping us succeed. She's been a huge part of making our RCS launch such a positive experience."
“We've had a really wonderful experience with Vibes”, says Kane. “RCS is an exciting part of the future of business messaging, and we're thrilled to continue building it together with Vibes.”
