Mobile marketing for franchise operators that drives guests into locations, and doesn't rely on
an app.

Corporate tools like apps are built for the brand. Vibes is built for the franchise operator. We provide franchisee-level flexibility that corporate mobile app programs just can't deliver: over 25 years of experience delivering SMS marketing for franchises across SMS, MMS, RCS and Mobile Wallet in one high-powered platform.

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Trusted by Franchise Operators and Leading QSRs

MMS and Mobile Wallet offer example for franchise operators

Goodbye mobile apps, hello SMS, RCS + Mobile Wallet.

Even the best operator can’t force every guest to download and use their brands’ apps – but virtually every guest has an SMS + RCS- and Wallet-capable smartphone. SMS, RCS and Mobile Wallet work beautifully together, and Vibes is the North American leader in bringing them to brands & operators.

Start engaging your entire customer base with offers, loyalty points and more!

SMS

RCS

Mobile Wallet

Deliver offers and loyalty rewards that flatter every unique guest.

Looking for more visits? The Vibes platform allows franchisees and multi-location operators to deliver personalized offers and loyalty rewards at scale across every mobile channel.

You can easily track your success in a comprehensive, real-time mobile marketing dashboard, and quickly adjust your programs as needed.

How KBP Brands Does It for 900+ Restaurants

“We’ve seen continuous growth with Vibes at a very reasonable cost. The Vibes platform allows us to create new offers and campaigns at the drop of a hat, and easily reach a value-driven audience. We keep expanding our SMS and mobile wallet program with Vibes because of strong consumer engagement, impressive ROI and ability to be regionally relevant in a timely manner."

Michael Kricsfeld

Senior Marketing Manager,
KBP Brands

“We saw success immediately when we started working with Vibes. They provided us with a one-stop-shop experience to ensure our text campaigns run smoothly and effectively, and they’re experts in the field of SMS. It’s non-negotiable – we are sticking with Vibes."

Jennifer Bell

Chief Marketing Officer,
Lettuce Entertain You Restaurants

"We know that mobile provides the optimal channel for brands to personalize and tailor content to ultimately drive ROI. The delivery of unique offers and loyalty cards at scale in a secure way is due in large part to Vibes. Having Vibes in place allows us to move quickly."

Jason Scoggins

Director
Loyalty & CRM, Chipotle

We’ve happily partnered with Vibes for well over a decade. We never have to worry about the platform, the pricing is fair, the service and proactive consultation are fantastic, and Vibes has consistently been a true partner and thought leader across SMS, MMS, Mobile Wallet, and now RCS.

Shaun Sinnott

Sr. Director, CRM / Martech,
Topgolf

Vibes has relentless focus on the success of our QSR and restaurant customers. Just ask them.

With 25+ years of leadership in mobile messaging, Vibes has helped to define, pioneer and evolve how SMS, MMS, RCS and Mobile Wallet marketing works seamlessly across North America’s franchise and multi-location brands and mobile carriers.  

Combine this with an unparalleled strategic focus on helping our customers achieve success - our NPS score is +75! - is why Vibes customers see 25% lower SMS subscriber churn than those using competitive platforms.

What Our Customers Say About Us On G2

Read Our Customer Stories

Vibes is beautifully integrated with the tools you’re already using.

There's no need to rip and replace anything. Vibes has direct integrations into Salesforce, Adobe Marketo Engage, Adobe Journey Optimizer, Oracle CrowdTwist, Snowflake and many more to ensure you maximize your technology investments.  

The Vibes integration layer makes it easy to bring enterprise-grade franchise text messaging, RCS, Mobile Wallet, advanced analytics and more into the tools you already use.

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